TERMS OF SERVICE
Last Updated: 26.06.2026
Welcome to Natna Shop ("we," "our," "us"). We operate the website https://www.natnashop.com (the "Site") and provide you with access to our products and services under the following Terms of Service. By accessing or using any part of the Site or placing an order, you agree to be bound by these Terms.
1. General Overview
By visiting our Site and/or purchasing from us, you agree to these Terms of Service and our Privacy Policy. These Terms apply to all users, including browsers, vendors, customers, and content contributors. If you disagree with any part of the terms, you may not use our services.
2. Online Store Terms
You must be at least the age of majority in your country to use this Site. You may not use our products for any unlawful purpose. Violation of any of the Terms may result in termination of your access.
3. Products and Services
Products are available exclusively online and may be limited in quantity. We make every effort to display products as accurately as possible. However, we do not guarantee that your screen will show accurate colors. All product descriptions and prices are subject to change without notice.
We reserve the right to:
Limit sales to any person or region
Discontinue any product at any time
Refuse any order for any reason
4. Shipping and Delivery
We ship worldwide. Orders are typically processed within 2–5 business days. Shipping times vary by location:
Europe & North America: 7–14 business days
Other countries: up to 25 business days
Note: We are not responsible for customs duties or delays due to customs processes.
5. Returns and Refunds
Eligible returns must be requested within 14 days of delivery. Items must be unused, in original packaging, and in resellable condition. To initiate a return, please contact us at customerservice@natnashop.com . Refunds will be processed within 7 business days of receiving your returned item.
We do not offer refunds for:
Sale items
Customized or personalized products
Items returned without prior authorization
6. Payment Terms
We accept major credit cards and PayPal. By submitting your payment, you authorize us to charge your payment method for the total amount shown at checkout.
7. Third-Party Tools and Links
We may provide access to third-party tools or links. We are not responsible for the content or accuracy of third-party websites and are not liable for any loss or damages related to your use of third-party services.
8. User Content
By submitting reviews, comments, or other materials, you grant us permission to use, edit, and share this content in any media. You are responsible for the legality and accuracy of your submissions.
9. Account and Billing Information
You agree to provide accurate and current information. We reserve the right to cancel orders or limit quantities at our discretion.
10. Prohibited Uses
You may not use the Site for any unlawful purpose, including but not limited to: violating laws, transmitting viruses, or infringing intellectual property rights.
11. Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted or error-free service. All products and services are provided "as is" without warranties of any kind. In no case shall Natna Shop be liable for damages exceeding the amount paid for your purchase.
12. Indemnification
You agree to indemnify and hold harmless Natna Shop and its affiliates from any claims arising from your violation of these Terms or your misuse of the Site.
13. Governing Law
These Terms are governed by the laws of Germany. Any disputes will be resolved in the jurisdiction of Hainburg, Germany.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.
15. Contact Information
If you have any questions, contact us at: Contact us: customerservice@natnashop.com .
